1. Booking & Payment

To confirm your place on The Atlantis Call retreat, a non-refundable deposit of €500 is required at the time of booking.

  • The deposit is non-refundable under all circumstances.

  • Full payment of the retreat package price is required no later than 60 days before the retreat start date.

  • If a booking is made less than 60 days before the retreat start date, full payment is required immediately.

  • If full payment is not received by the 60-day deadline, the reservation will be released and the deposit forfeited.

  • Early Bird rates apply only if full payment is made at the time of booking or by the stated Early Bird deadline.

  • Any bank or transfer fees are the responsibility of the guest.


2. Cancellation Policy

All cancellations must be submitted in writing via email to ahoy@oceanicventures.co.

Cancellations More Than 90 Days Before the Retreat

  • The €500 deposit is forfeited.

  • Any amounts paid in excess of the deposit may be transferred to a future retreat (subject to availability).

Cancellations Between 90 and 60 Days Before the Retreat

  • The €500 deposit is forfeited.

  • 50% of the total retreat package price is forfeited.

  • The remaining 50% may be transferred to a future retreat.

Cancellations Less Than 60 Days Before the Retreat

  • 100% of the retreat package price is forfeited.

  • No refunds or transfers are available.

All transfers (where applicable) must be used within 12 months of the original retreat date.


3. Travel Insurance & Liability

  • Guests must obtain comprehensive travel insurance, including medical emergencies, trip cancellation, and retreat activities.

  • Proof of insurance may be requested prior to the retreat.

  • Guests are required to sign a liability waiver before participation.

  • Oceanic Ventures is not responsible for costs related to travel delays, flight cancellations, illness, injury, or personal emergencies.


4. Refunds & Organizer Cancellations

  • If Oceanic Ventures cancels a retreat for reasons within its control, all amounts paid for the retreat package will be refunded.

  • Incidental costs (flights, accommodation outside the retreat, visas, insurance) are not refundable.

  • No refunds, credits, or discounts are provided for guest cancellations for any reason.

4.1 Force Majeure & Geopolitical Events

If a retreat cannot take place due to events beyond the control of Oceanic Ventures, including but not limited to war, armed conflict, government travel restrictions, border closures, natural disasters, or similar force majeure events, Oceanic Ventures reserves the right to postpone or reschedule the retreat.

In such cases, participants may choose one of the following options:

• Transfer their booking in full to a future Oceanic Ventures retreat date.
• Receive a refund of all payments made minus a $500 deposit per retreat week.

The deposit per week remains non-refundable as it covers planning, administrative costs, and non-refundable payments made to local partners and suppliers.

Oceanic Ventures will make reasonable efforts to offer alternative retreat dates so participants may use their booking credit.


5. Participation & Activities

  • Guests must be 18 years or older to attend. Children under 18 may attend only with prior written approval from Oceanic Ventures and must be accompanied by a parent or legal guardian at all times.

  • Retreat places are non-refundable but transferable to another eligible guest (18+) if requested at least 14 days before the retreat start date.

  • No refunds or credits are given for late arrival, early departure, or missed activities or meals.


6. Changes to Terms & Program

  • Oceanic Ventures reserves the right to update these Terms & Conditions at any time.

  • Retreat schedules, facilitators, and activities may change as required.

  • By booking a retreat, guests agree to these Terms & Conditions in full.

7.1 Community Referral Program

Oceanic Ventures may offer a Community Referral Reward for personal referrals made by past participants or trusted community members.

To qualify for a referral reward:

  • The referred guest must identify the referrer prior to booking.

  • The referred guest must complete full payment of the retreat or training package.

  • The referred guest must attend the retreat or training.

Referral rewards are issued only after full payment has been received and the retreat or training has commenced.

The standard Community Referral Reward is a fixed credit amount (currently $250 USD), valid toward future Oceanic Ventures retreats, trainings, or private sessions.

Referral credits:

  • Are non-transferable.

  • Have no cash value unless explicitly agreed in writing.

  • Cannot be combined with other promotional agreements unless approved in writing.

  • Are valid for 12 months from issuance.

Oceanic Ventures reserves the right to deny referral rewards in cases of misuse, self-referral, or referral conflicts.


7.2 Ambassador & Partner Referral Agreements

Oceanic Ventures may enter into formal referral or ambassador agreements with selected individuals or organizations.

Such agreements:

  • Are subject to application and written approval.

  • May include commission-based compensation.

  • Are governed by separate written agreements.

  • Do not apply automatically through participation in the Community Referral Program.

No commission-based compensation is granted without a formal written agreement signed by Oceanic Ventures.


7.3 Modification or Termination

Oceanic Ventures reserves the right to modify, suspend, or terminate the Referral Program at any time without prior notice.

Any changes will not affect referral rewards already confirmed in writing.

7.4 Promotional Discounts, Voucher Codes & Community Offers

Oceanic Ventures may offer promotional discounts, voucher codes, community offers, early booking incentives, or special pricing from time to time.

Unless otherwise stated:

  • Promotional codes may be used only once per participant.

  • Promotional codes may not be combined with other discounts, referral rewards, ambassador agreements, scholarships, or special offers.

  • Promotional codes have no cash value and cannot be redeemed for cash.

  • Promotional discounts apply only to new bookings and cannot be applied retroactively to existing bookings.

  • Oceanic Ventures reserves the right to modify, suspend, or withdraw promotional offers at any time.

  • In the event of misuse, fraud, duplicate use, or violation of the stated promotional terms, Oceanic Ventures reserves the right to cancel the discount and collect any outstanding balance prior to participation.

Specific promotional offers may be subject to additional terms communicated at the time of the offer.