Terms & Conditions / Privacy Policy
Thank you for visiting our website. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other websites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized Escape Haven employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: ahoy@oceanicventures.co
By Phone: +20 112 794 7950
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
- To confirm your place on “The Atlantis Call” retreat a deposit of EURO€500 must be made upon booking.
- If a booking is made less than 30 days in advance of the start of the retreat, the whole amount is required to confirm a place.
- In order to take advantage of the early bird discount, the balance of the retreat package price must be paid no later than 30 days prior to the retreat start date
- If the full amount of the retreat package price is not paid at least 30 days prior to the retreat start date, the place will be released and resold and the deposit will be forfeited.
- Any bank fees incurred through transferring funds are the responsibility of the guest.
- To join the retreat, all guests must obtain travel insurance that covers the individual for all medical treatment while travelling abroad; along with a trip cancellation insurance which covers the individual or company, in this case Oceanic Ventures UG, if a retreat is cancelled by either party. Proof of insurance will be required prior to participation, as will a signed copy of the liability waiver form.
- If Oceanic Ventures UG cancels a retreat, the net total of money paid for the retreat package will be refunded. Oceanic Ventures UG is not responsible for expenses incurred in preparation for any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness.
- Oceanic Ventures UG offers no cash, cheque or credit card refunds for cancellation or any change to booking by a guest for any reason, including injury, personal emergencies and political actions: our cancellation policy will apply and no exceptions will be entertained.
- For any postponement of a retreat or change of booking to an alternative date, the cancellation policy applies
- If a guest cancels 90-30 days prior to the first day of the retreat, the deposit 500€ is forfeited.
- If a guest cancels between 15-29 days of the first day of their retreat 50% is transferred and 50% is forfeited.
- If a guest cancels within 14 days from the first day of the retreat, the full payment of their retreat is forfeited.
- All cancellations must be received in writing via email
- Oceanic Ventures UG does not offer discounts, refunds or credits for arriving late, leaving early or missing any of the activities/ meals while on the retreat.
- Guests must be at least 18 years of age to attend our retreats. Guests under this age may be allowed to attend the retreat provided they are accompanied by a guardian aged 18 years or older and this has been granted by management.
- An Oceanic Ventures UG retreat reservation is fully transferable to another person over the age of 18, for the same date and package.
- The balance of the retreat package is due 30 days prior to the retreat starting. To completely secure a spot on this retreat, this must be paid. Reminder emails will be sent to fully inform you of this prior to this happening.
- Terms & Conditions of booking a retreat can change at any time without notice. The current terms & conditions are always applicable.
- The schedule and included activities/meals can change at any time without notice. The current program, as listed on the website, at the time of each retreat is always applicable.